Last updated: March 2026
These Terms & Conditions ("Terms") govern your use of the LobsterOne website at lobsterone.ai and all related services (the "Service"). LobsterOne is operated by OnSilent Pty Ltd, an Australian company with its registered address at Unit 5 / 38 Mason Street, Cannington WA 6107 ("we", "us", "our").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service. We may update these Terms from time to time, and your continued use of the Service constitutes acceptance of any changes.
To use the Service, you must create an account. When registering, you agree to:
You may use the Service for personal or business analytics purposes. You agree not to:
The Service, including its name, logo, design, and all related content, is the property of OnSilent Pty Ltd and is protected by applicable intellectual property laws. You may not use our branding or trademarks without prior written consent.
You retain all rights to the data you submit to the Service. By submitting usage data, you grant us a limited licence to process and display that data as part of the Service's functionality (e.g., dashboards, leaderboards, and team analytics).
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the Service, you consent to the data practices described in our Privacy Policy.
The Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify you of significant changes.
To the maximum extent permitted by law, OnSilent Pty Ltd and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.
Our total liability for any claim arising from the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or AUD $100, whichever is greater.
You may terminate your account at any time through your account settings or by contacting us. We may suspend or terminate your access to the Service if you breach these Terms or engage in conduct that we reasonably believe is harmful to the Service or other users.
Upon termination, your right to use the Service ceases immediately. You may request deletion of your data in accordance with our Privacy Policy.
These Terms are governed by and construed in accordance with the laws of Western Australia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Western Australia.
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "last updated" date. Material changes will be communicated via the Service or email where possible. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
If you have questions about these Terms, please contact us at legal@lobsterone.ai.
OnSilent Pty Ltd
Unit 5 / 38 Mason Street
Cannington WA 6107
Australia